Ökolady info
Shipping Policy
Thank you for shopping with Ökolady (operated by Senili OÜ). This policy explains how and where we ship your orders.
Where we ship
We ship worldwide, including to the United States and across Europe.
Order processing
Orders are processed within 1–2 business days after purchase (excluding weekends and public holidays). You'll receive a confirmation email, and a shipping notification with tracking once your order is on its way. If you've opted in to SMS, we'll also text you order and shipping updates.
Delivery times
Estimated delivery times after dispatch:
- United States: [7–14] business days
- Europe / Estonia: [1–5] business days
- Rest of world: [10–21] business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.
Shipping costs
Shipping costs are calculated and shown at checkout based on your destination. [We offer free shipping on orders over $[XX] / free shipping to the United States.]
Tracking
Once your order ships, you'll receive a tracking number by email (and by text, if you've opted in). You can use it to follow your delivery.
Customs and import duties
International orders (including to the US) may be subject to customs fees, import duties, or taxes determined by the destination country. These are the responsibility of the recipient and are not included in our prices or shipping charges.
Delays
We're not responsible for delays caused by carriers, customs, weather, or events outside our control. If your order hasn't arrived within the estimated window, contact us and we'll help track it down.
Questions
For any shipping questions, contact us at info@okolady.ee.
Last updated: 02 August 2026